Effective Date: 22/2/2025
Timeless Vacations (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://timeless-vacation.com/ (“Website”) and use our services.
1. Information We Collect We may collect the following types of information:
Personal Information: Name, email address, phone number, and other details you provide when booking a tour or contacting us.
Payment Information: When you make a purchase, we may collect payment details such as credit card information (processed securely by third-party payment providers).
Automatically Collected Information: IP address, browser type, device information, and browsing behavior via cookies and similar technologies.
2. How We Use Your Information We use your information for the following purposes:
To process bookings and payments.
To respond to inquiries and provide customer support.
To improve our website and services.
To send promotional offers and updates (you can opt out at any time).
To comply with legal obligations and protect our rights.
3. Sharing Your Information We do not sell your personal information. However, we may share it with:
Service Providers: Third-party companies assisting us with bookings, payments, marketing, or website analytics.
Legal Authorities: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, sale, or acquisition.
4. Cookies and Tracking Technologies We use cookies and similar technologies to enhance user experience. You can control cookie settings through your browser.
5. Data Security We implement security measures to protect your data but cannot guarantee absolute security.
6. Your Rights and Choices You have the right to:
Access, update, or delete your personal information.
Opt out of marketing communications.
Disable cookies via your browser settings.
7. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8. Changes to This Privacy Policy We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us For questions about this Privacy Policy, please contact us at:
Timeless Vacations Email: info@timeless-vacation.com Phone: +60 3-9202 5274 Address: V03-7-2 Sunway Velocity Designer Office, Lingkaran SV 55100 Kuala Lumpur
